Estimates

How do I get repair estimates if my car is not driveable?

One of our neighbors backed into the front end of our car and did massive damage. Our car was parked and we were inside our home. We are having a lot of problems with the other peoples insurance company. They sent us a letter to forward them 2 repair estimates along with pictures of the damage. The car is not driveable because the hood cant be latched and the radiator is busted. How do get the estimates requested without having to pay towing fees out of our pocket? We live in Central Illinois if that helps and this is our first claim ever so we are not sure of what to do. OK we have spoken with our insurance company. According to them we either to have to pay for everything up front and save the reciepts and hope the other insurance company reimburses us or we can file the claim on our insurance. We don't really want to file the claim with our insurance and even if we do, we will still have to pay the up front charges out of our pocket and wait for the settlement. Sorry, but none of this so far has been any help. Someone PLEASE give me some good advice There was a police report. I know that the insurance should pay back any of our out of pocket expenses, buy we have already had to pay out of pocket for a rental car because the laws here suck,and with four kids we are not able to keep paying out of pocket for all of this stuff.

Public Comments

1. You could try CarCheckers.com
2. call your ins. company and ask them for advice, the other ins. co should pay for towing.
3. There are licensed surveyors all over the country. You may get the details of some of them from the directory, or some good insurance company, and request a surveyor to come to your place, and give the estimate. This will be legally valid.The surveyor will charge you some fee. Obtain a receipt for this. This amount will also have to be reimbursed by the Insurance company.
4. i would have gotten a police officer to right a report at the time of the accident, that shows who is at fault. then i would call my insurance company and had an adjuster come out, then i would have my car towed to the body shop (insurance will pay back any out of pocket money)